We are dedicated to providing a high quality product to women at cost effective and accessible rates however we do not offer refunds and instead accept exchanges. Our products are hand made if not hand chosen so we cannot ensure that each item will look exactly as they appear on our product images although we do ensure integrity and quality at all times. If you are not satisfied with your products or should your products be damaged during postage we offer a replacement at cost price as well as price of shipping. 
Due to the number of orders and the process of preparing and holding such stock we do not offer refunds so we urge you to be sure when placing your order that you are 100% satisfied with your choice to purchase from us. We promise to support and communicate with you at all times unless we are on the road in which case we may still be available via email. 

We are so grateful for your business and we only want all women to experience and understand their own Sacred Moon Medicine. 

Sincerely SMM xx